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We aim to dispatch your items within 5 working days of your order via next day delivery. If there any delays to your order we will inform you immediately via email or phone. Weekend orders will be processed on the following working day. 

Shipping costs range from £2.99 - £3.49 dependant on the amount of goods purchased.

We deliver throughout the UK excluding Northern and the Republic of Ireland.

Unfortunately we do not do international deliveries.
We pride ourselves on aiming for 100% customer satisfaction, however on the rare occasion that there is a product fault or we have mistakenly sent you the wrong product don't fret! Simply contact us and we'll aim to accommodate and compensate accordingly.

We typically do not accept returns.

We would prefer to replace any damaged goods so you can still have the full Pepper Pot experience. However, if you would still like a refund, you can raise this request by contacting us.
For wholesale inquiries please message us directly via our "Contact Us" sections. We'll be happy to help!
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